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Tuesday, October 14, 2014

The Power of a Live Resume


All too often job seekers think about their resume in terms of being a static document. They update it when they're in the market for a new job and once employed don't think about it again. When the need for a new job comes around again they'll scramble to come up with the right content for their updated resume. It is a vicious cycle that doesn't need to happen.

LinkedIn is one tool that is starting to change this trend. Professionals often update their profiles regularly whether they are looking for a job or not. This means they always have the most up to date information available. 

There may be other ways for candidates to have live resumes especially in the temporary sector. This is the value of offering candidates the opportunity to manage their own profiles on a workforce management system. Let's take a look at some of the reasons, methods, and results of this practice. 

Social Media

LinkedIn and Facebook, among other social media sites, have really changed the way that we communicate as a culture. These changes are spreading into other aspects of our lives including how we apply for jobs. When we look at someone's LinkedIn and Facebook pages we can learn three things:
  • How active they are
  • When they last updated
  • Their latest experience
This combination of information gives us a more complete picture of a candidate than just their paper resume. 

Stale Information 

A paper resume is stagnant. Even if it is customized for a specific job, as many experts recommend, it becomes out of date very quickly. Staffing companies will collect resumes from candidates and place them in their data base but if anything changes a new resume has to be collected or the information remains stale. There is no real connection between the staffing company and their temporary employee base when using a paper resume model. 

Candidate Managed Profiles

Let's think about resumes in a new way. What if your candidates had complete control over their own profile in your employee data base? 
  1. The resume could be updated regularly whenever the candidate had something new to add.
  2. They can change their schedule, include new licenses and certifications, and update resumes with the newest information. They may even use new technology to include a video resume.
  3. Their availability will change each time they start and end a new assignment so they can be considered for other work.
  4. This information can be easily shared directly with your clients. 

Private Talent Pool
 
As a staffing provider you can also build a talent pool of your most marketable candidates based on individual client requirements. This will allow your clients to hire them on demand. Each time an employee updates their resume and experience they can be included in private talent pools that match their skills. 

Can real-time updates for candidate resumes help your business move to the next level? NextCrew can help today!  


Image by Flazingo Photos via Flickr

Thursday, September 18, 2014

Missed Opportunities: Seasonal Retail Staffing


Is September really too early to start thinking about the holiday season? Autumn decorations are starting to hit store shelves and you've probably already noticed a Halloween themed store open in your area. Could seasonal, retail employment be a missed opportunity for many agencies with a contingent workforce waiting for appropriate assignments? 

How many of your candidates would be willing to work retail jobs over the holiday season just to bring in extra money while they're waiting for a full time opportunity? For many industries the winter is the slowest hiring time so these talented candidates may be out of luck for the next several months if they aren't willing to be flexible. Many of them may even be seeking out retail projects on their own without your knowledge. 

What if you can leverage your current talent pool and make connections within the seasonal retail industry in your community? 

And it isn't just retail. Distribution companies and warehouses may also be ramping up their seasonal hiring to get through the holidays. 

Using a workforce management system can help you reach out to industries you hadn't previously considered. While sales outside of your general industry are usually time consuming, having an accessible online portal where stores and facilities can instantly connect directly with your willing talent pool can help make connections and generate additional income for your business as well as for your employees. 

NextCrew's workforce management system offers a self-service portal for employees and clients. They can connect instantly online which will require little additional work from your in-house recruiters. They can continue to focus on your core business and make sure you're strategy for the end of the year is in place. Clients can post their needs for part time or full time seasonal shift workers which can be viewed by your entire candidate pool. Candidates can accept roles directly through the system and will be sent all of the important information to ensure success. Employees can submit their weekly time sheet for the shifts they've worked directly to their managers and, in turn, to payroll at your company. This system can be integrated with your own payroll software to create a seamless process. 

NextCrew is currently working with other staffing services to provide this level of service and we want to talk with you about how seasonal staffing could boost your business during the holiday season. Contact us today!  


Sunday, September 7, 2014

Healthcare Staffing: A Shortage of Talent and the Locum Tenens Solution



It was predicted with the implementation of the Affordable Care Act (ACA) that the healthcare staffing would see a boom in business. This has, in fact, been the case among many support roles. Nursing, administration, therapists, and other healthcare professionals are seeing more jobs available. 

What wasn't specifically expected was a shortage of physicians and nurses in this post-ACA system. 

As millions of previously uninsured Americans are now gaining access to affordable healthcare, the need for general and specialized doctors is increasing. This comes on top of a wave of retiring baby boomers that is reaching over 75 million and growing each year as Americans are living longer past retirement age than ever before. 

This has opened the door for locum tenens staffing. 

The temporary staffing of doctors is referred to as locum tenens, which comes from a Latin term meaning "to hold the place of." It most is often utilized by medical practices and hospital facilities when a regular physician is on vacation, out due to illness or parental leave, sabbatical, continuing education, or even active military duty. It can also be used when a practice is shorthanded and a vacancy needs to be filled immediate. 

Services that specialize in locum tenens staffing are responsible for all of the background and licenses checks required by state and federal law before the doctor is assigned to the facility. Like traditional temporary staffing they also manage the temporary or travel doctor's assignment, their expenses, and other necessities while they are working.  

Medical Economics predicts that locum tenens medical staffing will be at the leading edge of the solution to the physician shortage problem. Of the managers polled by the publication, 31% indicated that they plan to increase staffing due to the requirements of the ACA. 7% specifically pointed to temporary medical staff to address these issues. 

"The number of hospitals using temporary physicians rose from 22% in 2009 to 55% in 2013, according to the report. Of the 230 healthcare facilities surveyed, 90% reported using temporary physicians in the last 12 months—a 16% increase from the prior year."

To better address this shortage of physicians, locum tenens staffing companies may need to consider the effectiveness of their current workforce management systems. 
 
Here are some things to consider:


  1. Self-Managed Portal. Pre-screened nurses and doctors are able to manage their own profile, licenses, schedule. This can reduce the amount of support work performed by the recruiters, eliminate the need and cost for additional administrative staff, and allow the team to focus on hiring more talent at a faster pace.
  2. Private Talent Pool. Locum Tenens companies can efficiently reach out their candidates by location and skill. They can also establish a customized talent pool of qualified doctors to share with individual practices and facilities based on their typical requests.
  3. Client-Managed Jobs. The system can also allow clients to manage their own job orders so they can receive candidate information in a timely fashion and focus on getting the need filled as quickly as possible with the right doctor.
  4. Seamless Integration. Workforce management solutions can integrate with your current payroll systems, vendor management systems, and applicant tracking systems. This will make the transition seamless for the recruiters, the physicians, and the hiring managers. 

NextCrew, a workforce solution for the new world, can provide all of these accommodations and more. Our white label platform can be customized to reflect your existing brand image and the details can be tailored to your specific business. If you're a locum tenens staffing service, contact us today to learn how we can help you!  


Tuesday, August 19, 2014

United Nations Seeks Online Staffing Provider



On August 15th, 2014, Staffing Industry Online Published a statement from the U.N. in New York City regarding their search for an online staffing provider. 

“The UN requires a Contractor that provides an online platform of freelance services to acquire professional services in performing specific tasks covering a range of activities,” according to the expression of interest. 

The United Nations is looking to partner with a provider who is able to give them access to a private talent pool so they can source talent on demand such as illustrators, graphic designers, data analysts, data visualization specialist, technical writers and proofreaders for multiple languages, game designers, computer programmers, mobile application developers, search engine optimization specialists, and events coordinators. These assignments will typically be short term and on short notice. 

Staffing services, such as those within Information Technology, can utilize a workforce management system like NextCrew to manage their currently inactive talent pool and provide access for the United Nations. This high profile account has the potential for great success for the agencies and the individual contractors involved in the projects.  

Not only can this staffing platform be used for the U.N. but it can also be customized for any potential clients with similar, short term needs. 

Click for more information on creating private talent pools and providing online staffing

The NextCrew platform would allow staffing companies to create a specific private talent pool to customize the experience for the individual clients. Top performers and those with specific skills can be recommended to the clients based on their requirements. 

The scheduling system in our workforce management and online staffing platform would also allow the UN or other businesses to request talent for onsite or remote projects directly with the online interface. This connects them directly with the talent pool and allows your recruiters to focus on sourcing and providing new talent rather than managing individual assignments. Tasks can be posted either hourly or on a project basis depending on the needs of the customer. 

NextCrew can also integrate with existing applicant tracking systems and payroll systems to make the transition to online staffing as seamless as possible. 

With online staffing your business can launch to the next level and help provide talent to one of the most critical organizations in the world. Contact NextCrew to learn more!  

Monday, July 14, 2014

Tapping into Hidden Talents

Rarely are people one dimensional. When you're recruiting for specific positions such as accounting or labor you're pulling from a pool of multi-talented people, even if you don't know it. Every person who walks through your door can do many jobs; they just might not let you know right away. 

Conventional job searching techniques teach candidates to be very specific about what they want. They are told to focus on the exact job duties of the position for which they are applying and tailor their resume to fit that need. They are told to be the solution to an employer's problem and that means focusing on the details.
But one of the biggest complaints from job seekers is that they feel pigeon-holed or unappreciated for their many talents. 

Your staffing service may be focused on healthcare, information technology, or light industrial placements but your pool of candidates can be qualified for more types of work. You may only be concerned about that one skill set each person has to offer when they walk through their door, but in doing that you are ignoring the potential of all the other talents they have. 

What if you knew that your coding candidate works part time as a graphic designer? Could this be a revenue stream your business is missing out on? 

Multi-dimensional candidates can surprise you. A nurse could also be a yoga instructor. An administrative assistant could also be a freelance bookkeeper. Would just having the knowledge of this help you tap into new ways to generate business for your company? 

Many candidates are willing to work part-time between jobs to earn money. Some may even prefer this work. They may be able to work part time to generate income for themselves, revenue for you, and help a wider client base than you thought possible. 

Of course, if you're an IT consulting firm or a travel nurse staffing provider you probably don't want to spend your time marketing irrelevant services to businesses in your community. What if an online staffing resource could provide you with that platform with minimal work and internal processes? NextCrew provides an online staffing platform which allows companies to create new revenue stream by leveraging trends and processes of online staffing. Businesses can posts their needs on the portal where candidates can access them, respond, and accept or decline opportunities. 

Monday, June 2, 2014

Online Staffing: Making the Most of Your Employee Inventory


I talk to a lot of individuals within the staffing industry. From account managers to recruiters, anyone who has been in the business for a while has a similar origin story. When they began in temporary staffing, often before Y2K, their companies hadn't yet embraced computers. Their databases were binders full of handwritten applications which were often organized by skill set rather than by name. If a call came in for a receptionist they would pick up the book labeled "receptionist" and start paging through. 

Many staffing companies were late adopters of computerized databases but it was pretty obvious that their systems were outdated. Eventually they needed to invest in new technology to stay competitive in the market. The same is true today.

Brick and mortar staffing companies have the objective to be the best customer facing representatives while still sourcing the best talent from the surrounding communities. This can still be true even if the technology helps them become more efficient.

A small staffing agency owner once told me that only 15% of their total applicants would ever be placed on a job. 

True or not, that number is astounding. 

Databases may not be enough to sustain traditional staffing companies today. There is a big gap between applicant tracking software and the back office which, right now, is only being serviced by recruiters in the office. A client requests a temp and recruiters or administrators contact potential employees. When an employee accepts they are placed on a job order, directions are sent, and a confirmation call is made. This may simply been the way it has always been done, but that doesn't necessarily make it the most efficient system.

Imagine this: 

A used car salesman has dozens of cars on his lot. 
The salesman and his staff spend a lot of time making sure the cars are maintained and ready when the right buyer comes along. 
But the cars continue to sit.

What if the car lot had the opportunity to rent out these cars while they continued to wait for the right buyer? Each car would generate additional profit for the car lot. The people who have a special need for a car but either can't afford to own one or don't need one long term can benefit from the use of these cars. Eventually, the perfect buyer would walk on to the lot and the car would find its way into a new garage. 

Staffing companies spend lot of time and resources interviewing candidates on daily basis. NextCrew provides white label online staffing platform which allows staffing companies to generate additional revenue by leveraging the trends and processes of online staffing. At the same time the self-service portal allows candidates to stay engaged with a staffing company until they have found their dream job.

Online staffing solutions are a win/win prospect for everyone involved in the cycle of staffing. Check out information on NextCrew's services and how we can work with you to design a platform customized for your business. 


Thursday, May 15, 2014

Jump to the Next Curve – Part 5: Getting Started

This is part 5 of our Jump to the Next Curve Series. Be sure to read the first, second, third and fourth installments as well. 


We've already discussed what online staffing is, the trends and challenges, and how to create customized talent pools for your clients. So, what does it all mean for your business? If you want to take the leap and jump to the next curve to provide contingent workers for your valued clients, how do you get started?

There are just a few things you'll need to establish your online staffing platform which will allow you to engage more of the talent you've screened and provide additional services to your customers.

  •  Match the options to your current business model. Do you want to provide a way to connect candidates to clients in a seamless fashion? Do you want to create customized talent pools for your client's specific needs? The first decision you need to make is what kind of online staffing resource you want to be.
  • Learn about the available technology. Creating your own system can be expensive and time consuming. An attempt to build a solution from scratch or use your current software in a manner inconsistent with its design can lead to distractions and disappointment. You may want to consider working with a workforce management technology provider. They can partner with you to create a customized platform, get started quickly, and allow you to focus on what you do best.
  • Be the champion for the new solution. The staffing industry is changing rapidly. If you're not moving forward you may easily be left behind. In spite of push back from management that prefers a "traditional" approach, online staffing will be a trend that can't be ignored for very long. It only takes one person in the company to get the ball rolling in the right direction. If you feel strongly about the importance of online staffing, become the champion in your company.
  •  Develop a plan and put it in motion.  Once you determine that online staffing is an important next step for your business, you need to determine a plan of action that can be executed in a timely fashion. Establish your budget, partner with the right technology provider, train your staff, and begin to transition your systems to this new world of online staffing.

Are you ready to embrace online staffing and workforce management for your business?