Everyone knows that to be successful in the contingent employee market you need two things: an applicant tracking system to maintain a database of employees and clients and a payroll system to ensure everyone is paid and billed. Have you ever noticed that there is a large gap between the two systems that goes largely untapped? You may not have thought about it much but what if we told you there was an easy way to connect your front office system to your back office system to make things such as communication and database management easier?
Enter Workforce Management Systems.
A workforce management system can streamline many of the processes that administrators of contingent staff work with daily. It allows individual employees to update their contact information, resume, and skills as they change eliminating missed opportunities. It provides a way for clients to automatically submit job requests that are broadcast out to qualified candidates based on the assignment requirements. It offers an elegant solution to the submission of employee time cards to supervisors for approval. Once hours are approved information can be integrated with client billing system as well as payroll system eliminating any duplicate data entry tasks or re-typing errors. It can also replace physical time clocks. Your staff can check-in their time using GPS integrated smart-phone app so you know exact location at the time of check-in and information is available to access from anywhere on a real-time basis.
Staff administrators and recruiters in many industries, from catering to hospitality and security to temporary staffing, can use workforce management systems to better organize their time allowing them the freedom to accomplish more within their work day.
For example, since contingent staff does not work under the direct management of the staffing administrator it is imperative to have access to the employee and supervisor throughout the duration of the assignment. Simple processes within the workforce management system can ensure that both parties can keep you updated on the status of the assignment. At the close of the project you can request feedback to understand how the project was handled and determine the best new assignment opportunities and candidate profiles for each of them in the future.
If you’re looking for a way to make your contingent staffing more efficient don’t stop with an applicant tracking system and a payroll system. Fill the spaces between with a workforce management system that can streamline your process.