In the last blog we talked about the
complicated dance that is temporary staffing. So many steps make up the complex
choreography. Within an agency both the recruiters and the account managers
spend time getting to know each of their clients on an individual basis. Not
only do they need to determine the right skill sets for new candidates but also
the personality types that work best within each office environment.
Placing an ill-suited candidates into a company can be as
detrimental as placing an unqualified one.
Once a service reaches a comfort level
with their customer, they find it extremely easy to spot candidates who would
excel in their environment.
A recruiter doesn't need to recreate
the wheel every time their client contacts them with a new need. However,
within the staffing company situations can arise such as employee turnover
which make it necessary for new recruiters to relearn each client's culture.
With the right structure in place, this learning curve can be greatly
shortened. This is where a customized, private talent pool can become quite
useful.
Even when a company does not have a
current need, a recruiter can tag a specific employee with that customer
information to maintain the record electronically that this candidate is
perfect for that client. Without the right workforce management tool, too much
of this information stays in the brains of the recruiters causing a lack of
communication for future projects. Good employees go without jobs and clients
can be unhappy with the quality of service.
Online staffing offers an excellent
opportunity to create private talent pools customized for each client. When the
next need arises, the information is already available and candidates can be
contacted quickly. A recruiter can let their client know that these candidates
have been hand selected based on their specific skills and their ability to fit
within the organization as a whole. With each requirement or preference from
the client, the field can be narrowed and focused so only the best candidates
are submitted for any open position.
Your clients may not hire new employees
every day. They may not even contact you once a month. When they do have a need
it is often urgent. Having the ability to create these private talent pools can
give you the freedom as a recruiter to focus on the most important aspects of
your job: connecting the right people with the right companies at the right
time.
Our next
topic for the "Jump to the Next Curve" series will be the OnlineStaffing Marketplace. Be sure to read parts 1 and 2 as well.
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