Creative Commons | Pauline Mak |
What kind of service do you generally expect from your
software provider? Most companies indicate that they want a product that
functions out of the box and makes their jobs easier. What if you began to
think about your software provider just like you would any other service?
Take, for instance, Starbucks
seasonal offerings. Pumpkin Spice Lattes have developed a strong following
of very loyal customers. This three month only product offers users an experience that they can't get everywhere.
Even with the sudden rise in Pumpkin Spice flavored products from a variety of
food purveyors, Starbucks is still at the top of their game. The strategy is
simple; provide an additional service that makes people happy. Starbucks isn’t just coffee it is an
experience.
A software application is the perfect platform for
customization that can enhance your product experience and works with your business operation. Your experience with this product doesn't just shape your business but
it influences the user experience from your internal employees to your
contingent workforce and clients. When strong customer service begins at
the software implementation level, the ability to pass that down through your company
is exponential.
Creative Commons | 10ch |
No software solution is one size fits all. It is
important to work with a vendor who can understand your specific professional
needs and help you customize a product that will enhance every aspect of your
business. A software vendor who goes above and beyond after the contract is
signed is exactly the kind of partner that your company needs.
NextCrew specializes in workforce management systems that
are customized to fit your needs. We are not simply a software vendor but a
strategic partner who can work with you to make our product perfect for your business.
We provide vendor support throughout the implementation and beyond working with
you during the lifetime of our product and service.
We believe that service makes the difference. We believe
that offering you custom solutions and lifetime support is the right thing to
do. This is the difference between a software solution and a strategic business
partner. If you had to make the choice, wouldn't you select the company that
offers you something beyond a product?
We believe NextCrew
offers our partners the best service and experience for their workforce
management systems. Contact us today to
learn more.
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